PRIVACY POLICY

Effective Date: March 1, 2025 Contact: Info@rysaleadership.ca

This policy explains how we collect, use, and protect your personal information as part of our executive coaching and leadership development services—whether you’re working with us directly or visiting our website.

What Information We Collect

We may collect personal information such as:

  • Your name, email address, phone number

  • Job title, company, and work history

  • Information shared during coaching sessions or consultations

  • Payment and billing details

  • Details you submit on our website (e.g. contact forms, email list sign-up)

Website and Cookies

When you visit our website, we may collect some information automatically using cookies and similar technologies. Cookies are small files stored on your device that help our site work properly and improve your experience. We use them to:

  • Analyze site traffic (e.g. via Google Analytics)

  • Remember preferences (like language or form entries)

  • Support features like Calendly appointment booking

You can control cookies through your browser settings. Disabling cookies may affect how the site works for you.

Email List

If you sign up for our email updates, newsletters, or event invitations, we’ll only use your email address for those purposes. You can unsubscribe anytime using the link at the bottom of any email we send. We use trusted third-party tools (like Mailchimp, ConvertKit, or similar) to manage emails. These tools store your data securely and don’t share it with others.

Why We Collect Information

We collect your personal information so we can:

  • Provide and personalize coaching and consulting services

  • Manage bookings and communicate with you

  • Send relevant updates or content (if you subscribe)

  • Improve our website and services

  • Process payments or invoices

  • Meet legal and ethical obligations

Sharing Information

We do not sell your personal information. We may share it with trusted service providers who help us run our business (like payment processors, email platforms, or online booking tools). These providers must protect your information and use it only for the purpose we’ve agreed on.

How We Keep Your Information Safe

We protect your personal information using:

  • Secure online tools and encrypted systems

  • Password-protected devices and accounts

  • Restricted access to confidential data

We regularly review our practices to keep your information safe.

How Long We Keep It

We keep personal information only as long as needed to provide services, meet legal requirements, or support business needs. When we no longer need it, we securely delete or destroy it.

Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you

  • Ask us to correct or update your information

  • Withdraw consent at any time

  • Ask questions or make a complaint

To do any of the above, contact us using the information at the top of this page.

Questions or Complaints?

If you have any questions about this policy or how we handle your personal information, please get in touch. If we can’t resolve your concern, you can contact the Office of the Information and Privacy Commissioner for BC at https://www.oipc.bc.ca.